EDITORIAL – Fast-food workers need our understanding during COVID

Incident at Richmond McDonald’s. (Image: Screengrab)

FAST FOOD RESTAURANTS are tough places to work these days.

One would think we’d have worked out our angst over mask wearing by now. Yet incidents of confrontation occur every day between employees and customers.

There was, for example, the video this week of a man berating and belittling staff at a Richmond McDonald’s. He first refused their request that he adjust his mask, then unleashed a series of F-bombs, demanding his food and finally stalking out — but not before dumping a cup of coffee on the floor.


Mel Rothenburger is a former mayor of Kamloops and a retired newspaper editor. He is a regular contributor to CFJC, publishes the opinion website, and is a director on the Thompson-Nicola Regional District board. He can be reached at

About Mel Rothenburger (9116 Articles) is a forum about Kamloops and the world. It has more than one million views. Mel Rothenburger is the former Editor of The Daily News in Kamloops, B.C. (retiring in 2012), and past mayor of Kamloops (1999-2005). At he is the publisher, editor, news editor, city editor, reporter, webmaster, and just about anything else you can think of. He is grateful for the contributions of several local columnists. This blog doesn't require a subscription but gratefully accepts donations to help defray costs.

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