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PETERS – Putting Armchair Mayor’s customer service experience in perspective

IT’S IMPOSSIBLE to resist a few words in response to the thoughts presented by my colleague the Armchair Mayor earlier this week.

You may remember he lamented the fact that employees in the service industry, often the young ones, aren’t as consistently friendly as they used to be.

When he was roundly criticized on CFJC’s social media feeds, Mel responded with a column saying ageism played a part in the response, and that people aren’t very nice to old people.

So there are a few issues to address here.

Read more >>

James Peters is the radio anchor at CFJC, coming to Kamloops in 2006. He anchors the afternoon news on B-100 and 98.3 CIFM, and contributes weekly editorials to the CFJC Evening News. He tweets regularly @Jamloops.

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About Mel Rothenburger (5151 Articles)
ArmchairMayor.ca is a forum about Kamloops and the world. It has more than one million views. Mel Rothenburger is the former Editor of The Daily News in Kamloops, B.C. (retiring in 2012), and past mayor of Kamloops (1999-2005). At ArmchairMayor.ca he is the publisher, editor, news editor, city editor, reporter, webmaster, and just about anything else you can think of. He is grateful for the contributions of several local columnists. This blog doesn't require a subscription but gratefully accepts donations to help defray costs.

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