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ROTHENBURGER – How governments self-promote instead of inform

ARE OUR PUBLIC BODIES in the information business, or the propaganda business?

The answer might seem obvious but their way of going about it can be annoying. Every time one of them issues a news release, the reader (especially the media) has to wade through a bunch of junk wordage about how great the particular organization is that’s doing the talking.

Almost none of this stuff ever makes it into print or online because it’s irrelevant, but it does take some time to edit out.

For example, a couple of weeks ago, City Hall issued a release about the resolution of differences between the City and CUPE over the restructuring of the bylaws enforcement department into the community services department.

Here’s some of what you didn’t see from that news release, which was headlined “City of Kamloops Moving Forward With Community Services Officers”:

“The City of Kamloops is committed to building a safe, vibrant and resilient community and ensuring our workforce is equipped with the training and resources needed to serve Kamloops residents.

“The restructuring of the Community Services Division and the enhanced training provided to our CSOs is responsive to the significant changes seen in our community and the increased requirements put on municipalities to respond to those changes, particularly as they relate to crime and social disorder.”

That was the opening. The release ended with this:

“By working together to move forward, we continue to prioritize the safety of our community for residents, businesses, visitors and employees.”

Well, I should hope so.

On the same day, the Kamloops RCMP detachment issued a release about seizures of drugs and weapons. It was big news, important news. But mixed in with the facts was what has become a common practice of the police force tooting its own horn.

“The Kamloops RCMP Detachment remains steadfast in our strategic priorities by targeting individuals involved in drug trafficking, weapons offences, and violence,” said Supt. Jeff Pelley in the media release.

“Through collaboration with local units and UGET, we strive to address the root causes of crime while upholding the principles of justice in the pursuit of an even safer community. The dedication of multiple units and officers reflects our ongoing efforts to combat serious offences and further enhance public trust and safety.”

This one was more self-congratulatory than usual, with a follow-up quote from Targeted Enforcement Unit Sgt. Kevin McIntyre, who said, in part, “We are committed to working with all of our law enforcement partners to ensure as safe a community as possible.”

And we would expect nothing less from a police force. Next quoted was Sgt. Brenda Winpenny, a media relations officer for the Combined Forces Special Enforcement Unit, who assured us the unit is working “to fulfill our mandate in reducing the incidents of gang-related criminal activity and associated violence that threatens the safety of our communities in British Columbia.”

Yeah, I’m quite sure that’s what we’re paying you for.

The Thompson-Nicola Regional District sticks more closely to the facts but can’t resist informing us how thrilled or excited they are about its announcements. It was “proud” to announce a reading program, “thrilled” about a new movie being filmed here, “delighted” about a new mini library opening up, “excited” about another announcement and “pleased” about a staff hire.

No level of government or public agency, of course, can match the provincial government for pure volume of news releases. Day after day, week after week, the Eby government churns them out by the hundreds.

The government releases are only slightly more subtle than other agencies about self-praise, but nevertheless skillfully buries the lead and begins by patting itself on the back.

Friday’s release on drugs in public places, for example, was headlined ‘B.C. moves to ban drug use in public places’ with the additional assurance, ‘taking more steps to keep people safe.’

High up in the story, Premier David Eby begins with, “Keeping people safe is our highest priority.”

And one more example from City Hall. Increasingly, it seems, news releases from our municipal government are created out of thin air simply to tell us what a fine job is being done for the taxpayers and to assure us the council is working together to get things done.

 A Feb. 29 release started with, “City council is unified in their dedication to a safe, vibrant, and resilient community and continues to advocate for action from other levels of government to support Kamloops.”

It all makes more work for the media that receive this stuff, because they have to edit out the piffle and find what might be newsworthy, which is usually found several paragraphs into the statement.

It’s quite the waste of time and money for all concerned.

Mel Rothenburger is a regular contributor to CFJC Today, publishes the ArmchairMayor.ca opinion website, and is a recipient of the Jack Webster Foundation Lifetime Achievement Award. He has served as mayor of Kamloops, school board chair and TNRD director, and is a retired daily newspaper editor.  He can be reached at mrothenburger@armchairmayor.ca.

About Mel Rothenburger (10394 Articles)
ArmchairMayor.ca is a forum about Kamloops and the world. It has more than one million views. Mel Rothenburger is the former Editor of The Daily News in Kamloops, B.C. (retiring in 2012), and past mayor of Kamloops (1999-2005). At ArmchairMayor.ca he is the publisher, editor, news editor, city editor, reporter, webmaster, and just about anything else you can think of. He is grateful for the contributions of several local columnists. This blog doesn't require a subscription but gratefully accepts donations to help defray costs.

5 Comments on ROTHENBURGER – How governments self-promote instead of inform

  1. thefoxxman // April 28, 2024 at 8:34 AM // Reply

    What’s your thoughts on City of Kamloops deputy Mayor Sarai parading the most recent letter to David Eby signed by him (not the real Mayor though) that was a copy and paste of the exact same letter that Hudsons Hope sent?

    Its as if the City of Kamloops doesn’t have enough high priced communication managers or staff (we have MANY!) to be able to create something unique of our own that makes our own unique perspective on the case!

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  2. Excellent detailing of the kind of lingo used in these kinds of releases, but shy on criticism as to why this is a common way to publicly release, using language like this. Woulda been good to really dive into why society / information brokers created these norms, why they do this and the problems attached to following these conventions. This coulda been longer and more opinionated. Woulda been more interesting.
    Just sayin’

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  3. Excellent article. Public bodies may not be venturing fully into propaganda, but certainly they are full-time spin doctors with selective traits and cherry pickers on standby.

    We saw as much on a recent COK media release about the number of addicts on our streets that were, or were not from here. That report was full of so many holes and read like a ham and Swiss. It took service provider statements as gospel when they too were contradictory and opaque.

    Politicians, and some administrations, are primarily concerned with self-preservation above all else.

    Just as we saw yesterday with the NDP. The real “irreparable harm” was to their chance at re-election and Mr. Eby losing his job. If you kept up with the statements on decrim, what Eby did was tantamount to denouncing Jesus after preaching the Christian bible for half his life. Make no mistake, the NDP may be finished come October, and that is the primary motivator. Not your convictions, not your policy. It’s this notion of “irreparable harm” to the self that fuels this notion to lie, spin, and ultimately steal from the democratic process, in pursuit of selfish political status. But all this spin only works for so long. Eby understood that yesterday.

    In celebration of the recriminalization announcement, I’m going to party all weekend like it’s 2023. Catch me down at The Loop, Mustard Seed, City Hall and through the downtown streets, high as a kite on life and causing a ruckus! Popping chewable vitamin Ds out of a Ziplock baggie and walking with a pep in my step!

    WoOoOoOoOoOoOoOoO!

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  4. There is a lot of propaganda for sure. But referencing the “media” and their mandate to keep us informed minus the propaganda…which “media”? Besides the Armchair Mayor who else locally dissects and analyzes the junk wordage coming from our public entities? They’ve got entire departments or/and very well paid positions to “feed us” fake-ness. Many in the private sectors do it too. It has become quite a science really.

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  5. John Noakes // April 27, 2024 at 6:08 AM // Reply

    Is self-promotion the same as propaganda, Mel?

    There has been some flowery speech regarding the move to CSO from Bylaw.  Was it worth the “unknown bottom line amount” to taxpayers?  I’m not sure.

    I just wonder why it has to be so difficult to enforce a “leash bylaw” for owners of canines?  Please make an old guy happy Mr. McCorkell and Chief Ken.

    A day after I offer an email to the Chief, the CSO, Mayor and Council pointing out the way the CSO handled the investigation into our dog Buddy being attacked by another dog, I was walking Buddy towards Westmount Park and encountered a woman, a small child and an off-leash German Shepherd in Westmount Park.  What gives????

    Sorry, I’m a bit like Mel in that I’ve reached the age where I recognize “self-promotion” and I also don’t care nearly as much about some stuff as I used to.  Sorry, but to this old guy, our dog is an emotional investment just as much as he is a financial investment.  He’s got a sense of loyalty far beyond any politician who gets his or her photo taken on the steps of City Hall LOL.  Or a CSO who interviews a woman who denies that her little black beauty would ever attack another dog. Or bureaucrats who bully someone or have an old wreck of a car towed away.

    I think I’ll keep it that way.  Our dog gets a walk or two a day and as much care and compassion as I can muster.  I don’t expect he will give a flowery speech to ask for my vote to get a seat in Parliament, in the Legislature or even at City Hall.  He’s devoted to the guy who walks him, feeds him and takes him to “doggie day care”.  He might even think I’m the greatest thing since cubed fried liver cooked in his own home.

    Is this kind of like self-promotion for a dog, Mel?  Or am I just trying to make a point?

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