CITY HALL – Residents reminded of December 31 utility payment deadline

The City is reminding residents of the upcoming quarterly utility payment deadline. All utility users are advised that any potential mail service interruption this fall will not affect the due date. Utility bills must be paid no later than Dec. 31, 2025, to avoid penalties and interest.

Utility bills are available online through the City’s MyCity tool. Residents who have not created a free MyCity account are encouraged to do so at Kamloops.ca/MyCity. The platform allows residents to view current and past utility bills, as well as:

– view account payment history
– access detailed account information for dog and business licences
– review current and historical property assessment and tax levy information
– monitor building/development permits
– schedule building inspection requests
– sign up for eBilling (paperless billing delivered directly to your inbox)

Residents without MyCity access may visit City Hall or call 250-828-3438 for assistance with their billing information.

The City offers several payment options to ensure bills are paid on time:

– online at Kamloops.ca/Payment
– online banking through your financial institution
– in person at City Hall between 8:00 am and 4:00 pm on weekdays
a 24/7 dropbox at City Hall
– dropboxes at the Tournament Capital Centre, North Shore Community Policing Office, or Westsyde Pool (available weekdays from 8:30 a.m. to 3:30 p.m.)